Frequently Asked Questions
Find answers to common questions about our products and services
What materials are used in your products?
We specialize in high-grade metals including Titanium, Copper, Bronze, and Zirconium, combined with premium apparel fabrics for a unique tactile experience.
How do I care for my metal accessories?
Natural metals like Copper and Bronze will develop a patina over time. You can maintain the original shine using a standard metal polishing cloth.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times vary by location and are calculated at checkout.
Can I track my order?
Once your order ships, you will receive an email notification with a tracking number and a link to monitor your package's progress.
Are your products covered by a warranty?
All Tactile Turn products come with a lifetime guarantee against manufacturing defects to ensure your gear lasts a lifetime.
Can I change or cancel my order?
Orders are processed quickly, but we allow changes or cancellations within 2 hours of purchase. Please contact support immediately.